Privacy Policy

1. Who We Are

The Blue Spice ("we", "us", "our") is a beachfront restaurant and lifestyle destination located at 24, 37, Tambon Bo Put, Chang Wat Surat Thani 84320, Thailand. This Privacy Policy explains how we collect, use, and protect personal information you share with us when making reservations, contacting us, or visiting our website.

2. Information We Collect

We may collect the following personal information:

• Name — to personalise your reservation or enquiry
• Phone number and WhatsApp number — to confirm reservations and communicate
• Email address — for written correspondence and booking confirmations
• General enquiry content — messages and requests sent to us via WhatsApp, email or our contact form
• Anonymised usage data — basic analytics about how our website is used (no personal identification)

Optional Information We Collect — Visit Preferences

When booking through our website, you may optionally provide additional information:

• Discovery source — how you first heard about The Blue Spice
• Booking trigger — what led you to reserve today
• Hotel / resort — where you are staying on Koh Samui (if applicable)
• Visit type — whether this is your first visit or you are a returning guest
• Special occasion — for example, a birthday or anniversary celebration

All of these fields are optional. You can make a reservation without providing any of this information. We do not collect health data, religious affiliation, biometric data, or other sensitive information through these fields.

This information is used to prepare a better visit for you, improve our services, and understand how guests discover The Blue Spice. It is not shared with third parties for marketing purposes.

3. How We Use Your Information

We use the information we collect solely to:

• Process and confirm reservations
• Respond to your enquiries promptly
• Provide information you have requested about our venue and services
• Improve our website and guest experience based on anonymised usage patterns

We do not use your information for unsolicited marketing and we do not send newsletters without your consent.

4. Sharing Your Information

We do not sell, rent or trade your personal information to third parties. We do not share your data with marketing platforms. Your contact details are used only to serve your reservation or enquiry.

5. Data Retention

We retain personal contact information only as long as necessary to fulfil your reservation or enquiry. Reservation records may be kept for up to 2 years for business and accounting purposes. You may request deletion at any time.

6. Cookies

Our website may use cookies for essential functionality and anonymised analytics. Please see our Cookie Policy for details.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for any data processing at any time

To exercise any of these rights, contact us at info@thebluespice.com.

8. Contact

For privacy-related questions or requests, please contact us: