Reservation Policy

1. Recommended reservations

Evening reservations are recommended, not required; walk-ins are welcome subject to availability. New bookings use the official website reservation forms. WhatsApp and phone are for questions, assistance, existing-booking communication and applicable payment links.

Walk-in guests are welcome throughout the day for beach days, casual dining and wellness treatments, subject to availability. We recommend contacting us in advance via WhatsApp for any daytime visit to ensure preparation.

2. How to Make a Reservation

Evening reservations are recommended, not required; walk-ins are welcome subject to availability. New bookings use the official website reservation forms. WhatsApp and phone are for questions, assistance, existing-booking communication and applicable payment links. Normal restaurant deposits are per reservation, never per physical table. Low season (16 April–30 June and 1 September–19 December): 1–5 guests THB 1,000; 6–9 guests THB 2,500; 10+ guests THB 5,000. High season (20 December–15 April and 1 July–31 August): 1–5 guests no deposit; 6–9 guests THB 2,500; 10+ guests THB 5,000. Any paid deposit is credited to the final bill. Festive tickets and event-specific payment rules are separate.

You can also reach us by phone at +66 63 106 5503 or by email at info@thebluespice.com.

3. Confirmation

When a required deposit applies, confirmation follows verified payment. No-deposit bookings may confirm immediately, subject to availability. Deposit & Cancellation Policy

4. Table Holding Policy

Reserved tables are held for 15 minutes past the agreed arrival time. If you anticipate being late, please contact us in advance via WhatsApp. After 15 minutes without communication, we reserve the right to release the table.

5. Group Bookings

For groups of 8 or more guests, we kindly ask you to contact us at least 48 hours in advance to ensure we can accommodate your group comfortably. Special arrangements, set menus and event-style packages are available for larger groups.

6. Special Requests

Please inform us at the time of booking of any special requests including dietary requirements, food allergies, seating preferences, special occasions (birthdays, anniversaries) or accessibility needs. We will do our best to accommodate your requests but cannot guarantee all requests in advance.

7. Modifying a Reservation

To modify the date, time or party size of your reservation, please contact us via WhatsApp at least 24 hours in advance. We will confirm modifications subject to availability.

8. Cancellations & Deposits

For cancellation terms and deposit information, please see our Deposit & Cancellation Policy.